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Visiting Hours and Policies

To best protect all patients, staff, visitors and students, Rush Copley has adopted a no visitor policy.

We understand this change will represent a significant hardship for both patients and families.

This was a difficult decision, but one we feel is critically important to protect the patients who have entrusted us with their care, their families, our staff and the communities we serve.

New restrictions regarding visitors, beginning Tuesday, March 17

The following changes have been implemented at all Rush Copley locations:

  • No one under the age of 18 may visit.
  • No visitors will be allowed in adult inpatient units. Please note these exceptions:
    o    Critically ill/end of life patients – the number of visitors will be managed by the care team
    o    Hospice – the number of visitors will be managed by the care team
  • Our pediatric patient population, including general pediatrics, NICU (patients under the age of 18), may have two visitors, parents and legal guardians only.
  • Patients in the Mother Baby Unit may have one partner. While in Labor and Delivery, patients can have one partner and one doula if needed.
  • Adult patients undergoing surgery may have one visitor for the duration of the procedure.
  • All visitors will be screened at the information desk nearest to their point of entry to the medical center. Visitors who have flu-like symptoms should not visit patients.

Changes to the visitor policy at our outpatient clinics are as follows:

  • Patients in our outpatient clinics and physician offices may have one support person.
  • Patients having outpatient surgery may have one support person.
  • Patients at the medical center for outpatient lab or radiology department may have one support person.
  • Emergency department patients may have one support person.
  • No one under the age of 18 will be allowed as a support person, unless they are the parent.
  • All visitors will be screened at the information desk nearest to their point of entry to the medical center. Visitors who have flu-like symptoms should not visit patients.

Thank you for understanding and cooperating with these changes.

Patient and Visitor Check In

When you arrive at Rush Copley, you’ll need to check in at an information desk:

  • Bring a picture ID. When you arrive, you’ll be asked to show a government-issued photo ID, such as a driver’s license, state ID, U.S. military credentials, permanent resident card, readable international passport, or matrícula consular ID. 
  • Receive your visitor’s badge. They will then give your visitor’s badge, which will include your first and last name, your destination and the date.
  • Wear your badge so it is easy to see. Please make sure your visitor’s badge is always visible while you are at the hospital. If it is not visible, any member of Rush Copley’s staff may ask you to show it to them.
  • Don’t forget to check out. When you are ready to leave Rush Copley, please stop by a desk to check out of the hospital and return your visitor’s badge.