Notice of Non-Discrimination
Rush Copley complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.
Rush Copley does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
Rush Copley provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters; and
- Written information in other formats (large print, audio, accessible electronic formats and other formats).
Rush Copley provides free language services to people whose primary language is not English, such as:
- Qualified interpreters; and
- Information written in other languages.
If you need these services, contact the Patient Advocate. If you believe Copley has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Patient Advocate, 2000 Ogden Avenue, Aurora Illinois 60504, 630-978-4832, 630-375-2833 (fax), 630-978-6224 (TTY), firstname.lastname@example.org. You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, the Patient Advocate is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by email or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C., 20201
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.