Patient Financial Policy
At Rush-Copley Medical Group we make every effort to keep medical care costs down for our patients. In our effortto provide you and your family with excellent healthcare, we ask that you assist us in this process by providing timely and accurate information regarding your account. We ask each of our patients to review and sign this policy each year so as to establish the foundation of mutual understanding and expectation.
Time of Service Payment
Payment is required at the time services are rendered unless other arrangements have been made in advance. This includes applicable co-payments and coinsurance for participating insurance companies. Based on the contracted agreement in place with your insurance company, co-payments will not be billed to you; this payment is required prior to the medical visit. Should you arrive for a non-emergent appointment and do not have your co-pay with you, you will be asked to reschedule that visit. For your convenience we accept cash, check, debit and credit cards for payment.
Also, please be aware that patients with an outstanding balance must make arrangements for payment prior to scheduling a non-emergent appointment. Patient accounts that are over 90 days overdue are considered delinquent and may be transferred to a collection agency.
Patient Payment and Payment Arrangements
Patients who have coverage limitations or fail to provide Rush-Copley with adequate billing information, including proper managed care authorization/referrals, are responsible for the total payment of their bills. For your convenience we provide short term, as well as long-term payment plans. Any payment arrangement, other than payment in full must be approved in order to keep your account from being considered past due. If you have any questions or need to make payment arrangements to resolve your account, please call the Central Billing Office at 630-236-4338 for assistance.
Patients who do not have healthcare insurance or are unable to provide satisfactory proof of insurance are required to pay 100% of the charges at the time of the visit. Payment is required at time of service; however, we do offer a 15% self-pay discount (applicable to the office visit portion of your bill. For clarification of what services the discount may be applied to, please ask your practice service representative.