Financial

Complete billing information will be provided at the time of your appointment. Those patients who do not have insurance or are unable to provide adequate billing information are responsible for the total payment of their bills.

Insurance

As a courtesy, our billing department will bill your insurance on your behalf provided that you supply all of the necessary information at the time of service.  Any services that are not paid by your insurance will become your financial responsibility. Due to the number of insurance plans that we work with and the constant changes in benefit plan offerings, it is not possible for us to know all the covered benefits your specific plan covers. We ask that our patients familiarize themselves with the different benefit levels available and whether certain services are covered, specifically well adult or child care and immunizations. Please notify our front desk staff if you are aware that certain services are not covered and be prepared to make payments for that service on the day of your appointment. Patients without coverage are eligible to receive a prompt pay discount if payment is received on the day the service is rendered. In addition, families without immunization coverage may be eligible to receive immunizations at a significantly reduced rate through the State of Illinois Vaccine for Children program.

Co-payments, Deductibles, Past Due Balances and Payment Arrangements

Co-payments, deductibles and past due balances are to be paid in full at time of service. Full payment of co-payments is required before services are rendered. If you are unable to make your co-payment at the time of service your appointment will be rescheduled. We cannot bill you for your co-payments. Payment arrangements are available for outstanding balances, but must be made prior to your appointment. Typically, balances under $500 may be paid over a maximum of 90 days. Balances over $500 can be paid over a longer period of time; however, the time frame and payment arrangements must be approved by our billing department. Please note that once a payment arrangement has been agreed to, failure to make a scheduled payment may result in your account being forwarded to an outside collection agency.

Payment Options

Our office accepts cash, checks, Visa and Mastercard. You can also pay online. 

If you have any questions regarding your account, please call our customer service at 630-236-4338.