Frequently Asked Questions

Can my family stay with me during my chemotherapy treatments?
Absolutely. We have comfortable waiting areas for families who accompany patients to treatment. We even have a resource computer connected to the Internet at the Cancer Care Center for families and patients to use.
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Can we receive chemotherapy treatments at your office in Yorkville?
Yes. Most chemotherapy regimens are available at our Yorkville office. Ask your physician if you can receive your treatment in Yorkville if you are interested. Please note that patients who are receiving radiation therapy at the same time as chemotherapy will need to be seen at the Aurora office.
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Do you provide transportation for patients?
Rush-Copley Oncology does not provide transportation for patients. Patients and/or their families typically provide transportation to and from appointments and/or treatments. Public transportation is available to Rush-Copley Medical Center. Other options include Dial-a-Ride (630-892-1999) or the Road to Recovery (630-879-9009) program run by the local American Cancer Society.
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Does the practice offer evening and Saturday hours?
Not at this time. Our current office hours are Monday, Tuesday, Thursday and Friday from 8:00 a.m. to 4:00 p.m. and Wednesdays from 8:00 a.m. - 5:00 p.m.
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I have a question about my bill. Should I contact your office directly?
Yes, please contact our office directly at 630-978-6252. We will be happy to assist you with any questions that you might have regarding your bill. If you have a question regarding your hospital bill, please call the Rush-Copley Cancer Care Center 's billing and referral coordinator at 630-978-6244.
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