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Quality and Patient Safety

Rush-Copley Medical Center provides both mandatory and voluntary data about the quality and ongoing improvement of its care.  This information is used to help transform healthcare delivery to achieve better care for patients and the community at a lower cost.  Rush-Copley promotes transparency by publicly reporting its performance compared to other hospitals.

Hospital Compare

This resource provides information that can be compared about the quality of care at over 4,000 Medicare-certified hospitals across the country. View Rush-Copley's Results

  • Hospital Quality Initiative:  Using a variety of tools to help stimulate and support improvements in the overall quality of care delivered by hospitals, this site provides objective and easy to understand data on hospital performance presented from a patient perspective. 
  • AHRQ Patient Safety Indicators for Surgical Complications:  Measures of serious complications from surgery are drawn from the Agency for Healthcare Research and Quality (AHRQ) Patient Safety Indicators (PSIs). The overall score for complications is based on how often adult patients had certain serious, but potentially preventable complications related to medical or surgical inpatient hospital care. This information is not currently reported publicly but will be available via the Hospital Compare website in July 2015 and will show a hospital’s performance in areas such as death rate among surgical patients with serious treatable complications, pressure ulcer rate, central venous catheter-related bloodstream infection rate, post operative hip fracture rate, peri-operative pulmonary embolism or deep vein thrombosis rate, post operative sepsis rate, accidental puncture or laceration rate along with other measures.

Hospital Engagement Network

Illinois Hospital AssociationThis resource is from the Illinois Hospital Association’s Institute for Innovations in Care and Quality and its Illinois Hospital Engagement Network (HEN). From January 2012 through March 2014, the 100 Illinois hospitals and health systems participating in the Illinois HEN have prevented 15,887 instances of patient harm, with an associated cost savings of $161.8 million.

  • Reduce hospital admissions and readmissions:  A key focus for HEN is to reduce patient admissions and readmissions (additional treatment and care related to the reason for hospitalization).  It also seeks to improve care coordination and the patient’s experience while lowering costs. 
  • Prevent to eliminate hospital acquired conditions:  This initiative seeks to reduce harm to patients caused by hospital-related conditions and injuries.

Rush-Copley actively participated in this national initiative as a member of the Illinois Hospital Association Partnership for Patients HEN.  The 24 month goal of the program was a 40 percent reduction in harm to patients and a 20 percent reduction in patient readmissions.  Rush-Copley was the first hospital in Illinois to meet this goal, achieving it in 18 months.  And, as a patient safety leader, Rush-Copley’s efforts have been spotlighted on the local and national levels, particularly in the area of adverse obstetric events.  The HEN initiative is expected to resume soon with new goals and Rush-Copley will again be among the hospital participating.


Hospital Safety ScoreThe Leapfrog Group is an employer-based coalition advocating for improved transparency of the quality and safety in hospitals. Its national Hospital Safety Scores are based on voluntarily submitted hospital surveys from organizations that demonstrate a commitment to transparency. The survey reviews hospitals on three key areas: how patients fare, resources used in caring for patients and leadership and organizational structures that promote patient safety.

Rush-Copley has an “A” Hospital Safety ScoreSM. The A score was awarded in the Spring 2015 update to the Hospital Safety Score with A, B, C, D or F scores assigned to U.S. hospitals based on preventable medical errors, injuries, accidents and infections.  Rush-Copley is the only hospital in the greater Fox Valley area to have earned "Straight As” since 2012 when the Leapfrog scores were first published.

National Patient Safety Goals — Hand Hygiene

Centers for Disease ControlA caregiver’s clean hands are important to reduce infection when treating patients. This initiative is part of the National Patient Safety Goals.  Ongoing surveillance is documented using the Tracer methodology to observe and, if necessary, educate on proper hand washing.  At this time, there is no publicly reported data to illustrate performance in this area however Rush-Copley’s healthcare associated infection rates which may be influenced by proper hand hygiene are lower than state and national benchmarks as shown in Hospital Compare.

Midwest Alliance for Patient Safety

Midwest Alliance for Patient SafetyThe Midwest Alliance for Patient Safety (the Alliance) is a patient safety organization (PSO) sponsored by the Illinois Hospital Association (IHA).  A PSO is an independent, external expert that collects, analyzes and summarizes information related to a patient safety event such as a medication error or other potentially harmful patient incident.  Rush-Copley and other hospitals and healthcare providers voluntarily submit information to the Alliance to improve patient safety, healthcare quality and outcomes through a confidential and secure process that allows them to freely and transparently share and analyze patient safety events to improve care.  Rush-Copley believes that this reporting process benefits all organizations interested in providing better and safer care as hospitals and other organizations can learn from each other and put better processes in place to protect patients from potential harm. The Alliance is the only PSO in Illinois and Rush-Copley has proudly been a member since its founding.


The Joint CommissionRush-Copley holds more accreditations and disease-specific certifications than any other hospital in the region. These accomplishments are important for patients as they ensure that Rush-Copley meets the stringent performance criteria and standards set by independent surveying agencies in many areas including heart and vascular care, cancer care, stroke care, physical rehabilitation, childbirth, joint replacement and imaging.