Quality, Safety, Customer Satisfaction and Pricing
At Rush-Copley, our commitment to quality is unwavering. Our physicians and staff are working literally every day to improve the quality of service and care they provide--care that’s delivered with the highest standards of safety.
Our medical staff tracks many different measures of quality and safety performance, then they compare each performance to its goal and ultimately take steps to improve it. While measuring goals is new to many, it’s always been at the core of the Rush-Copley Promise: To provide advanced medicine with quality outcomes and extraordinary care.
We invite you to explore the following pages to see for yourself how we measure up and what we’re doing to ensure that all our patients receive the highest quality and safest care.
Customer Satisfaction Results
As proud as we are of our high level of care, it’s only part of the patient experience at Rush-Copley. You can also expect to be treated with the utmost respect and compassion by your nurses and physicians. They want your input, both to make sure your care and treatment are on the right path, and to help you and your family feel comfortable in every respect.
Satisfying Patients' Needs
Pricing Our Medical Services
Patients are consumers too. Recognizing that is why Rush-Copley leads the Fox Valley in making important healthcare information accessible to its patients, including the cost of our medical services. You now have access to detailed pricing information for a variety of surgeries, tests and procedures. Arming yourself with the facts and figures will help you make the right healthcare decisions for you and your family.